Your privacy is our priority. Find out exactly how EzSpin collects, uses, stores, and protects your personal information — with full transparency and nothing to hide.
All your personal data and financial information is encrypted using 256-bit SSL technology during transmission. No unauthorized third party can access your information while in transit.
Your data is stored on servers protected by multi-layered firewalls with role-based access controls. Only authorised personnel may access player information for legitimate operational purposes.
Ezspin has never and will never sell, rent, or trade players' personal data to any third party for marketing purposes. Your data is used solely for purposes you have consented to.
Ezspin fully complies with Malaysia's Personal Data Protection Act (PDPA) 2010. We ensure all our data management practices align with local data protection legal requirements.
We only collect data that is necessary and obtain your explicit consent before processing any additional information. You have full control over your data at all times.
You have the right to access, correct, or request deletion of your personal data at any time. The EzSpin support team will process each request within 14 business days.
Ezspin is committed to protecting every player's privacy. This Policy clearly explains how your information is managed — we believe transparency is the foundation of the trust you place in us.
This Privacy Policy ("Policy") is issued by ezspin ("We", "Platform") and applies to all users who access or use the ezspin platform via the website ezspin.vu or any associated mobile app. This document explains our practices for collecting, using, disclosing, and protecting your personal information.
We understand that your trust is the most valuable asset to EzSpin. That is why we approach privacy not merely as a legal obligation, but as a moral responsibility to every player who entrusts our platform with their personal information.
This Privacy Policy is subject to Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. By using the ezspin platform, you agree to the practices described in this Policy.
Ezspin only collects data that is genuinely necessary to deliver quality services and meet regulatory requirements. The following are the categories of data we collect:
| Data Category | Example Information | Status |
|---|---|---|
| Identity Information | Full name, date of birth, identification card number, gender | Mandatory |
| Contact Information | Email address, phone number, residential address | Mandatory |
| Financial Data | Bank account details, deposit and withdrawal transaction records | Mandatory |
| Technical Data | IP address, browser type, operating system, device data | Automatic |
| Usage Data | Game history, preferences, betting records, session duration | Automatic |
| KYC Documents | Copy of identification card, passport, utility bills for verification | Mandatory |
We may also receive information about you from legitimate third-party sources, such as identity verification agencies or payment service providers, solely for the purposes of verifying identity and preventing fraud.
Every piece of data we collect has a clear and legitimate purpose. ezspin uses your personal information for the following purposes:
Ezspin does not use your data to make fully automated decisions that could significantly affect you without human involvement. Any decision involving account closure or withdrawal denial is manually reviewed by our team.
Ezspin does not sell, transfer, or disclose your personal data to third parties except in circumstances expressly permitted and stated in this Policy. We may share your information with the following parties:
We work with selected service providers who help us operate the platform, including payment processors, cloud service providers, and identity verification companies. All third parties are bound by strict confidentiality agreements and are only permitted to use your data for purposes we specify.
We may need to disclose information to government authorities, regulatory bodies, or law enforcement when required by law or for legitimate public interest reasons. In such cases, we will notify you where the law permits us to do so.
Ezspin does not share your personal data with advertisers, data brokers, or any third-party marketing entities. Your privacy is not for sale.
Protecting your data from unauthorised access, leaks, or misuse is EzSpin's top priority. We implement multiple layers of technical and organisational security for this purpose:
While we apply industry-leading security measures, no system can be guaranteed 100% secure. In the event of any data breach affecting your information, we will notify you and the relevant authorities within the timeframe required by law.
Ezspin uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us identify you and remember your preferences.
You can manage or delete cookies through your browser settings at any time. However, disabling certain cookies may affect the functionality of the ezspin platform.
As an EzSpin player, you have certain rights regarding your personal data under Malaysia's PDPA and international data protection standards. We fully respect and facilitate the exercise of these rights:
You have the right to request a copy of all personal data we hold about you at any time.
You may ask us to correct any inaccurate or incomplete data in your records.
You may request deletion of your personal data, subject to applicable legal obligations.
You may object to the processing of your data for direct marketing purposes at any time.
You may request your data in a machine-readable format for transfer to another platform.
You may request that we restrict the processing of your data in certain circumstances while an investigation is underway.
To exercise any of the above rights, contact the ezspin Data Protection team via live chat or email. We will process your request within 14 business days and keep you informed of its progress.
Ezspin operates globally and your personal data may be stored or processed on servers located outside Malaysia. In all such cases, we ensure a level of data protection equivalent to or exceeding that provided in Malaysia.
Ezspin is an entertainment platform intended solely for individuals aged 18 and above. We do not knowingly collect or process personal data of children under the age of 18.
If we discover that we have collected personal data from an individual under the age of 18, we will delete that data immediately and close the associated account. Parents or guardians who suspect their child has registered on EzSpin are encouraged to contact us without delay.
Ezspin does not retain your personal data longer than necessary for the stated purposes or as required by law. Retention periods depend on the type of information:
Once the retention period has expired, data will be securely deleted using methods that ensure it cannot be recovered.
Ezspin reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological advancements. Any significant changes will be communicated to you via your registered email or in-platform notification at least 14 days before taking effect.
The last updated date shown at the top of this document reflects the latest version of the Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how EzSpin handles your personal data, please contact our Data Protection Officer (DPO) through the following channels:
You also have the right to lodge a complaint with the Malaysian Communications and Multimedia Commission (MCMC) or the relevant data protection regulatory body if you are dissatisfied with how we handle your privacy complaint.
This Privacy Policy was last updated on 1 January 2026 and supersedes all previous versions. Archived versions are available upon request for reference purposes.